【资料名称】：Advanced_2040en_Patch Handling

【资料作者】：西门子

【资料日期】：2010

【资料语言】：英文

【资料格式】：PDF

【资料目录和简介】：

(1) Service Concept
1Modular Service Concept3
1.1Customer Success: Primary Concern4
1.2Service Products6
2Performance Plus9
2.1Performance Plus Service Portfolios12
3Technical Assistance15
3.1Technical Assistance Tasks17
3.2Tools used at TAC18
4System Upgrade21
5Service Toolset23
5.1TSC Tasks and STS Functions26
6Autopatch27
6.1AutoPatch NodeCommander / AutoPatch OMC-S30
6.2AutoPatch Light (for Fixed Network only)32
6.3AutoP@ch Innovation for EWSD, SSS and GPRS34

(2) Performance Plus Service Packages
1PerformancePlus Service Packages3
1.1Emergency Service4
1.2On-call Support8
1.3Fault Report Processing12
1.4Software and Hardware Update12
1.5Repair and Replacement Service24
1.6Field Service32

(3) Patch Handling
1Fault Report Processing3
1.1FR Procedure6
1.2Fault Priority7
2Update Service9
2.1Update Service Procedure12
2.2SW Corrections13
3OMC Concept for Patch Handling15
3.1OMC / NC Cluster Concept16
3.2Patch Procedure23
3.3AutoPatch Startup24
3.4Patch Incorporation26
3.5Organization Unit Administration27

(4) AutoPatch Toolhandling
1Introduction3
1.1Overview4
1.2Database Contents6
2AutoPatch Manager Overview7
2.1Main Window8
2.2Quick Start Bar and General Functions10
2.3Software Manager16
2.4Network Element Manager20
2.5Organization Unit Manager24
2.6Task Manager28
3Exercise33
4Solution37

(5) Patch Facility (PAT)
1Features of PAT3
1.1Comparison PAT vs. DEPAS4
1.1Patch Capacity6
2MML Commands for PAT9
2.1Overview of MML Commands10
2.2Important Parameters of Patch Command14
2.3Patch States22
2.4The Concept of Atomic Actions24
3Patch Types27
3.1Permanent Patches28
3.2Transient Patches28
3.3Replace Patch29
3.4Insert Rucksack Patch34
3.5Insert Variable Patch43
3.6Insert Procedure Patch45
3.7Subpatches47
3.8Patch- on- Patch49
3.9Patch Examples from Official Patch Releases51
4The Memory Immediate Dump Function61
4.1MML Command for Dump62
4.2Dump Examples66
5FEPROM Patches69
5.1Introduction of Patches in FEPROM for Central Units71
5.2Introduction of Patches into the FEPROM of the IOP:UNI78
6Exercise85
7Solution97

(6) Debug and Patch System (DEPAS)
1Implementation of the PATCH and DUMP Functions3
2Performance Characteristic of DEPAS7
3Usage of Patch Commands11
4Dump and Patch Examples17
4.1Dump18
4.2Patch26

(7) Patchset Incorporation
1Patchset Incorporation3
1.1Testing of Patches5
1.2Ways of Patchset Incorporation6
2Procedures for Patch Incorporation13
2.1Procedure Steps for Standard Patches14
2.2Procedure Steps for FEPROM Patches15
2.3Important Notes for the Incorporation of Patchsets16
2.4Overview of Tool Supported Elements27
3Exception Handling29
3.1Defined Interruption of the CMD-File Control30
3.2Undefined Interruption of the CMD-File Control59
3.3Conventions77

(8) CASINO - Customer Frontend
1Customer Frontend3
1.1Overview: CASINO - CFE4
1.2Main Window6
1.3Opening a FR Ticket7
1.4List Fault Reports10
1.5Export / Import Reports to / from CASINO13
1.6Administration14
1.7Availability of Customer Frontend15

(9) CASINO
1Introduction3
1.1Role and Functionality4
1.2Masks7
1.3Registers9
1.4Navigation11
1.5Transfer Management16
2Service Operations19
2.1Operational Problem (OP)20
2.2Fault Report Processing (FR)23
2.3Technical Query (TQ)26
2.4Repair and Replacement Service (RR, DE)28
2.5Outage Reporting (OR)30
2.6Handle SW Corrections: SW Update Service (SUS)32

(10) System Upgrade
1System Upgrade3
2Kind of Upgrades5
2.1SW-Upgrade in CP HW- or CP SW-Split7
2.2Combined Upgrade12
2.3HW-Upgrade14
2.4Tools for System Upgrade15
3Project Specifics21
3.1Upgrade Procedure22
3.2Database Procedure23
3.3HW / FW24
4Variants of System Upgrade Support25
5Optimized Software Upgrade (OSU)27